OCC Terms of Service

 Last Updated: June 16, 2026

These Terms of Service (“Agreement”) govern the relationship between OurChurch.com and the organization, ministry, church, or business (“Organization”) using OurChurch.com’s services.

By using any services provided by OurChurch.com, Organization acknowledges that it has read, understood, and agrees to be bound by these Terms of Service.

Mission and Partnership Alignment

OurChurch.com is a Christian organization whose mission is to help churches, ministries, Christian businesses, and like-minded organizations live out their mission online.

Because OurChurch.com’s services are ministry-driven and values-based, all services are offered as a partnership between OurChurch.com and Organization. OurChurch.com reserves the right to approve, decline, suspend, or terminate service to any Organization whose beliefs, activities, content, conduct, or mission are determined by OurChurch.com to conflict with its Christian beliefs, mission, values, or Statement of Faith.

OurChurch.com retains sole discretion in determining whether an Organization, website, project, or content aligns with its mission, values, and partnership standards.

Organizations may use OurChurch.com services for both specifically Christian and non-religious purposes, provided the overall use of the services and associated content do not violate the principles, values, or mission standards established by OurChurch.com.

Organization acknowledges that OurChurch.com is a private religious organization and that decisions regarding mission alignment, ministry partnership, content standards, and Statement of Faith compliance are matters reserved exclusively to OurChurch.com. Organization further acknowledges and agrees that OurChurch.com shall have sole and exclusive discretion in making such determinations.

Acceptable Use

Organization may only use OurChurch.com services for lawful purposes and in compliance with all applicable Federal, State, and local laws and regulations.

The following uses are prohibited, including but not limited to:

  • Transmission or publication of unlawful material
  • Copyright infringement or unauthorized distribution of protected material
  • Obscene, pornographic, profane, defamatory, threatening, or abusive content
  • Content that promotes hatred, violence, exploitation, or illegal activity
  • Use of services in a manner inconsistent with Christian principles as determined by OurChurch.com
  • Use of services solely for the purpose of redirecting traffic to another website or platform
  • Sending unsolicited bulk email or SPAM
  • OurChurch.com reserves the right to remove content or suspend services that violate these standards.

Copyright Complaints

OurChurch.com respects intellectual property rights and reserves the right to remove or disable access to content alleged to infringe copyrights or other intellectual property rights. Repeat infringement may result in termination of services.

Account Responsibilities

Organization is responsible for providing and maintaining all equipment, software, Internet access, and services necessary to access OurChurch.com services.

Organization is also responsible for maintaining accurate and current contact information, including a valid email address and phone number where applicable.

If Organization becomes unreachable due to invalid or non-functioning contact information, OurChurch.com reserves the right to suspend, discontinue, or delete services associated with the account.

Organization agrees that OurChurch.com may communicate service-related notices, billing updates, support issues, security notices, and account notifications through email, phone, or text messaging.

Electronic Communications

Organization consents to receive notices, disclosures, invoices, agreements, account communications, and other communications electronically. Electronic communications shall satisfy any legal requirement that such communications be in writing.

Service Changes 

OurChurch.com reserves the right to modify, update, discontinue, or change any aspect of its services, including pricing, features, functionality, design, storage limitations, or service offerings, at any time.

Reasonable notice will generally be provided for material service changes when practical.

Disclaimer of Warranties

Except as expressly stated in this Agreement, all services are provided on an “AS IS” and “AS AVAILABLE” basis. OurChurch.com makes no representations or warranties of any kind, express or implied, regarding the operation, availability, reliability, accuracy, security, or suitability of its services.To the fullest extent permitted by law, OurChurch.com expressly disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, title, uninterrupted service, error-free operation, and any warranties arising from course of dealing or usage of trade.

Organization acknowledges that use of Internet-based services involves inherent risks and that OurChurch.com does not guarantee that services will be uninterrupted, secure, or free from errors, viruses, or other harmful components.

Billing and Payments

To simplify billing and reduce administrative costs, OurChurch.com processes payments electronically and may store payment methods for recurring renewals and invoicing purposes.

By using OurChurch.com services, Organization authorizes OurChurch.com to charge the payment method on file for recurring services, renewals, outstanding balances, applicable fees, and approved purchases.

If Organization prefers not to keep a payment method on file, Organization must notify OurChurch.com in writing at support@OurChurch.com.

If payment is submitted by paper check, Organization authorizes OurChurch.com to process the payment electronically as an e-check and securely destroy the physical check after processing.

Returned electronic payments, chargebacks, disputed transactions, or rejected e-check payments may result in additional processing fees, suspension of services, or termination of partnership. 

Nonpayment

Payment is due on the date specified on the applicable invoice or renewal notice. If payment is not received when due, OurChurch.com may suspend or terminate services without liability. Organization remains responsible for all outstanding balances, collection costs, reasonable attorneys’ fees, and expenses incurred in collecting overdue amounts.

Web Hosting 30 Day Money-Back Guarantee

OurChurch.com provides a 30-day money-back guarantee on web hosting services. Organization can cancel its hosting service anytime within the first 30 days for any reason, and OurChurch.com will provide a full refund specifically for the hosting services. 

This money-back guarantee does not extend beyond the first 30 days.

This money-back guarantee does not apply to other services, including but not limited to domain registration, website design, and search marketing.

Refund Policy

With exception to the Web Hosting 30 Day Money-Back Guarantee, refunds will only be issued if OurChurch.com is unable to provide the services included within the purchased hosting or service package and a refund request is submitted by Organization.

Refunds will not be provided for:

  • dissatisfaction with design preferences
  •  disagreement with ministry standards
  • termination due to violation of these Terms
  • failure to use purchased services
  • domain registrations, third-party services, setup fees, or completed labor

Intellectual Property

Organization retains ownership of all content, text, images, media, trademarks, logos, and other materials provided by Organization for use with the services (“Organization Content”).Organization grants OurChurch.com a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, modify as necessary for technical purposes, and display Organization Content solely for the purpose of providing the services requested by Organization.

Unless otherwise agreed in writing, OurChurch.com retains ownership of all proprietary software, systems, tools, templates, methodologies, processes, and pre-existing intellectual property used in connection with the services.

Organization represents and warrants that it possesses all rights necessary to provide Organization Content to OurChurch.com and that such content does not infringe the rights of any third party.

Upon payment in full of all amounts due, Organization shall own the final website content and custom design deliverables specifically created for Organization. Notwithstanding the foregoing, OurChurch.com shall retain ownership of all pre-existing intellectual property, software, source code, templates, frameworks, methodologies, tools, systems, and proprietary technologies used in providing the services.

Unless otherwise agreed in writing, Organization grants OurChurch.com the right to identify Organization as a client and to display Organization’s name, logo, website, screenshots, and completed work product for portfolio, marketing, promotional, educational, and demonstration purposes. 

Privacy Policy

Use of OurChurch.com services is also governed by the OurChurch.com Privacy Policy, which is incorporated into these Terms of Service by reference. 

Organization Representations and Warranties

Organization represents, warrants, and covenants that:

  • It has full authority to enter into and perform under these Terms of Service;
  • All information provided to OurChurch.com is accurate and complete;
  • Organization Content does not violate any law, regulation, intellectual property right, privacy right, publicity right, or other right of any third party;
  • Organization shall comply with all applicable laws and regulations in connection with its use of the services; and
  • Organization shall obtain and maintain all permissions, licenses, consents, and authorizations necessary for the use of Organization Content and operation of its website or online services.

Indemnification

Organization agrees to defend, indemnify, and hold harmless OurChurch.com, its officers, directors, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, demands, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Organization’s use of the services;
  • Organization Content;
  • Organization’s violation of applicable law;
  • Organization’s violation of these Terms of Service; or
  • Any allegation that Organization Content infringes, misappropriates, or otherwise violates the intellectual property or other rights of a third party.

Limitation of Liability

To the fullest extent permitted by law, OurChurch.com, its officers, employees, contractors, agents, affiliates, partners, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or relating to the use of, or inability to use, the services, even if advised of the possibility of such damages.

This limitation includes, without limitation, damages arising from service interruptions, outages, delays, deletion or corruption of files or data, unauthorized access, communication failures, cyberattacks, theft, acts of God, loss of business, loss of revenue, loss of goodwill, loss of profits, or loss of data.

To the fullest extent permitted by law, Organization’s exclusive remedy and OurChurch.com’s total cumulative liability for any claim arising out of or relating to the services shall not exceed the total amount actually paid by Organization to OurChurch.com during the twelve (12) months immediately preceding the event giving rise to the claim.

Force Majeure

OurChurch.com shall not be liable for any delay, interruption, failure, or inability to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, weather events, epidemics, pandemics, war, terrorism, labor disputes, civil unrest, governmental actions, utility failures, Internet outages, cyberattacks, denial-of-service attacks, or failures of third-party service providers.

Right to Refuse or Terminate Service

OurChurch.com reserves the right to refuse, suspend, restrict, or terminate services, websites, accounts, partnerships, or projects at its sole discretion, including when an Organization’s activities, content, conduct, affiliations, or public representations are determined to conflict with OurChurch.com’s mission, values, beliefs, operational standards, legal obligations, or ministry objectives.

Termination of service under this provision does not obligate OurChurch.com to provide refunds except where otherwise required by law. 

Data Retention Following Termination

Upon termination of services, Organization shall have thirty (30) days to request copies of its website files and content, unless a longer period is required by law. Following such period, OurChurch.com may permanently delete hosted files, backups, databases, emails, and other account-related data without further notice.

Domain Registrations

Domain registration fees are non-refundable. Domain registrations are subject to the policies, procedures, and requirements of the applicable registrar and registry.Organization is solely responsible for maintaining accurate registrant, administrative, technical, and billing contact information associated with any domain registration.

OurChurch.com makes no guarantee regarding the availability, renewal, transferability, or continued registration of any domain name and shall not be liable for the loss, expiration, suspension, transfer, or cancellation of any domain registration resulting from inaccurate information, failure to renew, registrar actions, registry actions, or circumstances beyond OurChurch.com’s reasonable control.

Governing Law and Venue

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms of Service or the services provided by OurChurch.com shall be brought exclusively in the state or federal courts located in Pasco County, Florida, and the parties irrevocably consent to the exclusive jurisdiction and venue of such courts. 

Severability

If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

No waiver of any provision of these Terms of Service shall be effective unless in writing. The failure of either party to enforce any provision of these Terms of Service shall not constitute a waiver of future enforcement of that or any other provision. 

Assignment

Organization may not assign or transfer any rights or obligations under these Terms of Service without the prior written consent of OurChurch.com. OurChurch.com may assign these Terms of Service in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of its assets.

Entire Agreement

These Terms of Service, together with any policies incorporated by reference, constitute the entire agreement between the parties regarding the services and supersede all prior discussions, understandings, representations, or agreements.

Survival

Any provisions that by their nature should survive termination, including but not limited to payment obligations, intellectual property provisions, indemnification obligations, limitation of liability provisions, dispute resolution provisions, and ownership rights, shall survive termination of these Terms of Service.

Changes to These Terms

OurChurch.com reserves the right to modify these Terms of Service at any time. Material changes may be posted on the OurChurch.com website or otherwise communicated to Organization. Continued use of the services following the effective date of any revised Terms of Service constitutes acceptance of the revised Terms.