Website Services

» FAQs: Premium Hosting Options


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  How many hosting packages are available?

OurChurch.Com now offers five website hosting packages from which to choose. They range from a free website, easy enough to be built by anyone, to our Gold account suitable for chat rooms, message boards, audio, video, and more. Because of our wide variety of solutions, weíre confident youíll find one that will meet your needs and your budget.
  What is NE1?

All accounts come with our easy-to-use NE1 website builder. NE1 makes it possible for anyone to create a website, even those with no experience or who know nothing about HTML. Outstanding, friendly customer service comes with every website account. For more details about NE1, return to our homepage at http://OurChurch.Com and choose the "NE1" menu item under the hosting section.
  What about service?

If you are wary of cheap hosts who skimp on service by not providing phone support or by not replying to email until a week after you send it, youíll be happy to know OurChurch.Com is affordable but not cheap. We provide support by phone, online help desk, and message boards. Most support requests receive a reply within a few hours when submitted weekdays between 8:00 a.m. to 5:00 p.m. EST.
  How much does hosting cost?

You'll find a chart with all of our hosting packages and available options by going to our homepage at http://OurChurch.Com. Choose "Hosting" in the left menu and then "Hosting Packages."
  What is included with the Free hosting package?

You can have a website for absolutely nothing. Free websites are built with our NE1 website builder, so thereís no programming knowledge or special software needed. Free sites are limited to 12 pages and 2 MB of graphic space.*

*NOTE: Only graphics you upload count against the 2 MB limit. The web pages themselves are stored in a separate location, so text doesnít count against your total. Additionally, when you select one of the 50+ graphical themes we have in stock, your background, buttons, bars, etc., those graphics donít count either, so in reality the 2 MB limit goes a long way.

*NOTE: Only graphics you upload count against the 10 MB limit. The web pages themselves are stored in a separate location, so text doesnít count against your total. Additionally, when you select one of the 50+ graphical themes we have in stock, your background, buttons, bars, etc., those graphics donít count either, so in reality the 10 MB limit goes a long way.
  What is included with the Starter hosting package?

With a Starter account, the address for your site becomes accessible at www.your-name.com (.com, .org, or .net available) in addition to www.ourchurch.com/member/u/username/. A domain name is shorter and easier to remember. It is not cAsE-sENsiTiVE like the ourchurch.com address. A domain signifies that your website is important to you and is an important source of information for others. OurChurch.Com is the only company that will register your domain name for free and pay the registration fee for you.

Starter websites are created using NE1, there is no limit to the number of pages you can have in your website, and 50 MB of graphic space is available. A Starter account doesnít cost much more than a Free account and most people find the advantages of a domain name well worth a few extra dollars a year.

*NOTE: Only graphics you upload count against the 50 MB limit. The web pages themselves are stored in a separate location, so text doesnít count against your total. Additionally, when you select one of the 50+ graphical themes we have in stock, your background, buttons, bars, etc., those graphics donít count either, so in reality the 50 MB limit goes a long way.
  I can get a domain cheap. Why should I purchase my domain through OurChurch.Com?

Actually, OurChurch.Com doesn't sell domains. Instead we include the domain, registration and set-up when you purchase any of the following packages: Starter, Bronze, Silver and Gold. Even if you buy a domain somewhere else, you will still need hosting and you'll still need someone to set it up. You'll also have to remember to renew it each year. And if you purchase a domain separately, your final cost will be higher because we have to charge an additional fee for set-up in that case. If you don't already own a domain, let us register one for you at no additional cost when you order hosting.
  What is included with the Gold, Silver, and Bronze packages?

The Gold, Silver, and Bronze packages are more like "traditional" website services where you get an account with a certain amount of disk space and bandwidth and you can put whatever you want into it. You can build your website with Microsoft FrontPage® or other web authoring software and then transfer it to your account using FTP (file transfer protocol). Gold, Silver, and Bronze packages also include support for streaming audio and video, PHP, mySQL database, and a variety of email features.

What makes the Gold, Silver, and Bronze packages different from other "traditional" hosting packages is that weíve integrated our NE1 website builder into them. You have the option of building your website on your own, but if thatís beyond your capabilities you can use NE1 to build and manage your website. Additionally, with the Silver and Gold accounts, weíve provided Fantastico, a web administrative tool that installs programs such as chat rooms and message boards for you almost instantly.

If you want to design your website yourself, a Gold, Silver, or Bronze account is the way to go. If you want the simplicity of building your website with our NE1 website builder, but also want message boards, email, and audio on your website, the Gold, Silver, or Bronze account is for you as well.
  I don't like the ads at the top of my website. Is there an ad-free option?

Yes. By default, all websites (in all packages) built with OurChurch.Comís NE1 website builder have ads placed on them. The ads make it possible for us to offer free service and reduce the costs of our other packages. With the Ad-Free Site option, all advertisements are removed from your OurChurch.Com website: the big banner at the top, the five small sponsorships below, and the two buttons in the navigation menu. Advertisements distract attention away from your message and the content of your website. You can remove those distractions for $10/mo payable semi-annually ($60) or annually ($90).
  If I'm going to have ads on my site, I want to sell them myself. Is there a local sponsors option?

Yes. The Local Sponsors Option combines the ad-free option above with the capability to add your own local sponsorsí graphics to your website. The result is a win-win-win situation. Your organization wins by gaining a website that has no OCC ads and is free or can even earn your organization money. Your local sponsors win by gaining a year of inexpensive (and possibly tax deductible) publicity for their businesses. The visitors to your website gain because the website looks better and can help make them aware of fellow Christians in the community who perform services that they really need. For more details, choose the "Local Sponsors Option" topic on the left under "Website Service Information."
  I'm still unsure. Can you help me decide which package is right for me?

Of course. Please choose the "Recommendation" menu option under "Hosting" on our homepage at http://OurChurch.Com. Then fill out the brief questionnaire to receive an automatic recommendation of the website hosting package that will best meet your needs.

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