Knowledgebase: Email Trouble Shooting
Message Undeliverable
Posted by Debbie Serrano, Last modified by Michelle Mabuti on 13 June 2018 12:52 PM

Q: I emailed OCC and received an email saying “A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:pipe to |/home/occ/public_html/support/console/index.php”


A: This is a temporary bug with our helpdesk software at this time. As a workaround, please contact us directly through the helpdesk at

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