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In this Website Design Frequently Asked Questions (Web Design FAQs) video blog, I address the questions… What is a web team? Who should be on it? What roles and responsibilities should everyone have?
For those who prefer to read…
What is a web team?
A web team, quite simply, the team of people responsible for building, updating and managing your website. They’re going to be the people that make the decisions about the website and also the people that maintain the website. It can be as small as three people, and certainly should be more than one individual.
Why do I need a web team?
Here are 4 compelling reasons for building a website team:
- Staffing Redundancy: If you rely on a single individual to manage your website and that person becomes unavailable due to illness, vacation, or leaving the organization, you have a problem. What if the website goes down? What if there is something you want communicate? Does info about last week’s events stay on the website? Having multiple team members ensures continuity.
- Shared Workload: “Many hands make light work.” Dividing responsibilities among team members eases the burden on each person, making it easier to build and maintain your website effectively.
- More Expertise: Different team members can specialize in various aspects of web development, such as content creation, photography, or technical expertise. This diversity of skills enhances the overall quality of your website.
- Multiple Perspectives: A web team can provide a broader range of perspectives, including those of leadership, marketing, customer service, and more. Diverse viewpoints can lead to a more well-rounded and functional website.
Who Should Be on Your Web Team?
Building the right web team starts with identifying key roles:
- Team Leader: This individual, often your communications or marketing director, takes charge of leading, organizing, and making final decisions for the team.
- Content Writer: A skilled writer responsible for crafting engaging text for web pages, blog articles, and announcements.
- Photographer: While this role can be outsourced, having an in-house person with an eye for photography can be a valuable asset.
- Technical/IT Expert: Responsible for installing website software, managing plugin updates, and addressing technical issues. This role is crucial for a smoothly functioning website.
- Consultants: Many organizations don’t have people with the skills needed for all of these roles, or those people don’t have the time to take full responsibility for that role. In these situations, it makes sense to hire professionals – perhaps a professional website developer, a professional photographer, or a professional SEO.
These four roles form the core of your web team, but you can expand or customize it to suit your organization’s specific needs.
Defining Roles and Responsibilities
Once you’ve established your web team, it’s essential to define their roles, responsibilities, and authority:
- Content Updates: Clearly define who is responsible for various aspects of website updates, such as main pages, blog articles, photos, and technical updates. Specify how often these tasks should be completed.
- Design Decision-Making: Identify who has the final say on design-related matters, ensuring that design decisions remain consistent and efficient.
- Financial Expenditures: Clearly define who can authorize financial expenditures related to website improvements, functionality additions, or SEO services.
- Points of Contact: Designate a single point of contact for external web development teams or companies. Also, establish an internal point of contact for when ministry teams or groups within your organization want to add announcements or other information to the website.
We hope that this post has been informative and it has provided some good guidance on a web team and the importance of a web team.
There is no i in team but we sure are glad there is u in our volunteers. – Unknown

Add our team of pros to your team
If you don’t have a web design expert or an SEO expert on your team, or they don’t have the time to fulfill those roles, our team can help fill those roles. Take a look at our website design and SEO services, and compete the form below (mobile) or to the right (desktop) to schedule a call to see if OurChurch.Com is the right fit for your team.
Comment and discuss
- What’s the state of your web team? Who’s on it?
Read or watch more Web Design FAQs

President at OurChurch.Com
Mark has served as the President of OurChurch.Com since its founding in 1996, leading the Custom Website and Sales departments with dedication and expertise.
Over the years, he has managed hundreds of custom website, graphic design, and marketing projects for churches, non-profits, businesses, and schools.
Beyond his professional work, Mark is deeply committed to serving his community. He coordinates and packs over 700 meals each week for children through One Community Now’s Pack A Sack for Kids program, volunteers in the Children’s Ministry at Generations Christian Church, and participates in a weekly Bible study.