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Nov
25
We`re Moving Gold Accounts to the New Dashboard
Posted by Paul Steinbrueck on 25 November 2013 06:02 PM

Today (Monday) we are moving all Gold accounts to the new Dashboard. We've been giving all web hosting clients a free upgrade when we move them to the new dashboard, but since you've already got our top package, we can't do that, but don't worry, we've got something extra planned for you too. :)  

You’re going to love the new dashboard because it’s got...

  • A simpler login using your email address instead of a username
  • A cleaner design
  • Easier, more intuitive navigation
  • Convenience of having multiple contacts, so you can focus on being the admin and the person who pays the bills can automatically get the invoices sent to them.
  • Invoices that are easy to read, print and pay.
  • Convenience of being able to look up your entire payment history online any time you like.
  • Totally new shopping cart that’s far easier to use

Note that moving to the new dashboard will not affect the appearance or functionality of your website in any way. Nor will it affect the admin of your site except for the "Change to NE1 Login" explained below. That’s a separate system that has not changed. If you’d like to take a look before moving, we’ve created this quick, 5 minute video that shows you around the new dashboard.

Important Details for Gold Accounts 

  • Invoice/ Payment Info.  We are not able to transfer credit card information from our old admin system to the new dashboard.  If you are paying for any services, when you move to the new dashboard, you will be emailed an invoice even if you are currently having your credit card charged automatically each month or year.  Please pay it promptly.  After you’ve made one payment in the new dashboard, you can be billed automatically again from that point forward. 
  • Ad-Free Option to NE1 Premium.  In the new dashboard, the AdFree Option is now called NE1 Premium.
  • Change to NE1 Login.  If you use our NE1 Web Builder, the only thing that will change is the way you login to the NE1 Admin.  When you click the "Administrator" button at the bottom of your site, you'll be taken to the login for the Dashboard. After you login to the Dashboard using your email and password, click the "NE1 Website Builder" link in the navigation menu. On the page that follows, click the (NE1 Admin) link next to the name of your website.

Got any comments or questions? Just let us know. We’d be happy to help.


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Nov
22
We're Upgrading Silver Accounts to Gold & the New Dashboard
Posted by Paul Steinbrueck on 22 November 2013 11:27 AM

Today (Friday) and Monday we will be moving all Silver accounts to the new Dashboard providing them with an upgrade to Gold all at no extra cost. (We'll be moving gold accounts next week, but if you want to move now you can still click the "Request New Dashboard" link on your MyOCC page

You’re going to love the new dashboard because it’s got...

  • A simpler login using your email address instead of a username
  • A cleaner design
  • Easier, more intuitive navigation
  • Convenience of having multiple contacts, so you can focus on being the admin and the person who pays the bills can automatically get the invoices sent to them.
  • Invoices that are easy to read, print and pay.
  • Convenience of being able to look up your entire payment history online any time you like.
  • Totally new shopping cart that’s far easier to use

Note that moving to the new dashboard will not affect the appearance or functionality of your website in any way. Nor will it affect the admin of your site except for the "Change to NE1 Login" explained below. That’s a separate system that has not changed. If you’d like to take a look before moving, we’ve created this quick, 5 minute video that shows you around the new dashboard.

Important Details for Silver Accounts 

  • Invoice/ Payment Info.  We are not able to transfer credit card information from our old admin system to the new dashboard.  If you are paying for any services, when you move to the new dashboard, you will be emailed an invoice even if you are currently having your credit card charged automatically each month or year.  Please pay it promptly.  After you’ve made one payment in the new dashboard, you can be billed automatically again from that point forward. 
  • Ad-Free Option to NE1 Premium.  In the new dashboard, the AdFree Option is now called NE1 Premium.
  • Change to NE1 Login.  If you use our NE1 Web Builder, the only thing that will change is the way you login to the NE1 Admin.  When you click the "Administrator" button at the bottom of your site, you'll be taken to the login for the Dashboard. After you login to the Dashboard using your email and password, click the "NE1 Website Builder" link in the navigation menu. On the page that follows, click the (NE1 Admin) link next to the name of your website.

Got any comments or questions? Just let us know. We’d be happy to help.


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Nov
19
We`re Upgrading Starter Accounts to Bronze & the New Dashboard
Posted by Paul Steinbrueck on 19 November 2013 10:38 AM

Earlier this month we announced… New Dashboard Available to All - No Strings Attached! and the upgrade/moving of Bronze sites to the new Dashboard.

Today we begin the next phase of moving sites to the new Dashboard.  Over the next week we will be moving all Starter accounts to the new Dashboard, including yours, and giving all Starter users a free upgrade to Bronze all at no extra cost. (We'll be moving accounts with other packages in the near future, but if you want to move now you can still click the "Request New Dashboard" link on your MyOCC page

You’re going to love the new dashboard because it’s got...

  • A simpler login using your email address instead of a username
  • A cleaner design
  • Easier, more intuitive navigation
  • Convenience of having multiple contacts, so you can focus on being the admin and the person who pays the bills can automatically get the invoices sent to them.
  • Invoices that are easy to read, print and pay.
  • Convenience of being able to look up your entire payment history online any time you like.
  • Totally new shopping cart that’s far easier to use

If you’d like to take a look, we’ve created this quick, 5 minute video that shows you around the new dashboard.

Important Details for Starter Accounts 

There are a number of significant changes and improvements you need to be aware of:

  1. Invoice/ Payment Info.  We are not able to transfer credit card information from our old admin system to the new dashboard.  If you are paying for any services, when you move to the new dashboard, you will be emailed an invoice even if you are currently having your credit card charged automatically each month or year.  Please pay it promptly.  After you’ve made one payment in the new dashboard, you can be billed automatically again from that point forward. 
  2. Domain name nameserver settings change. As a part of the upgrade your website is being moved to a new server.  This means your domain name's "nameserver" settings need to be changed from ns.ourchurch.com and ns2.ourchurch.com to ns9.ourchurch.com and ns10.ourchurch.com.  If you have our domain registration service, we will make this change for you.  If you registered your own domain name, you will need to make this change as soon as you receive another email from us indicating your account has been moved.
  3. Ad-Free Option to NE1 Premium.  In the new dashboard, the AdFree Option is now called NE1 Premium.
  4. Change to NE1 Login.  If you use our NE1 Web Builder, the only thing that will change is the way you login to the NE1 Admin.  When you click the "Administrator" button at the bottom of your site, you'll be taken to the login for the Dashboard. After you login to the Dashboard using your email and password, click the "NE1 Website Builder" link in the navigation menu. On the page that follows, click the (NE1 Admin) link next to the name of your website.
  5. Exciting Bronze Features. With your upgrade to the Bronze package (at no extra cost), you will get a bunch of new features like email accounts @YourDomain, audio and video.  There is also a new cPanel control panel used to manage all these new features.

Got any comments or questions? Just let us know. We’d be happy to help.


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Nov
7
We're Upgrading Bronze Users to Silver & the New Dashboard
Posted by Paul Steinbrueck on 07 November 2013 09:55 AM

Last week we announced… New Dashboard Available to All - No Strings Attached!

Today we begin the next phase of moving sites to the new Dashboard.  Over the next week we will be moving all Bronze accounts to the new Dashboard, and giving all Bronze users a free upgrade to Silver all at no extra cost. (We'll be moving accounts with other packages in future weeks, but if you want to move now you can still click the "Request New Dashboard" link on your MyOCC page

You’re going to love the new dashboard because it’s got...

  • A simpler login using your email address instead of a username
  • A cleaner design
  • Easier, more intuitive navigation
  • Convenience of having multiple contacts, so you can focus on being the admin and the person who pays the bills can automatically get the invoices sent to them.
  • Invoices that are easy to read, print and pay.
  • Convenience of being able to look up your entire payment history online any time you like.
  • Totally new shopping cart that’s far easier to use

Note that moving to the new dashboard will not affect the appearance or functionality of your website in any way. Nor will it affect the admin of your site except for the "Change to NE1 Login" explained below. That’s a separate system that has not changed. If you’d like to take a look before moving, we’ve created this quick, 5 minute video that shows you around the new dashboard.

Important Details for Bronze Accounts 

  • Invoice/ Payment Info.  We are not able to transfer credit card information from our old admin system to the new dashboard.  If you are paying for any services, when you move to the new dashboard, you will be emailed an invoice even if you are currently having your credit card charged automatically each month or year.  Please pay it promptly.  After you’ve made one payment in the new dashboard, you can be billed automatically again from that point forward. 
  • Ad-Free Option to NE1 Premium.  In the new dashboard, the AdFree Option is now called NE1 Premium.
  • Change to NE1 Login.  If you use our NE1 Web Builder, the only thing that will change is the way you login to the NE1 Admin.  When you click the "Administrator" button at the bottom of your site, you'll be taken to the login for the Dashboard. After you login to the Dashboard using your email and password, click the "NE1 Website Builder" link in the navigation menu. On the page that follows, click the (NE1 Admin) link next to the name of your website.

Got any comments or questions? Just let us know. We’d be happy to help.


Read more »



Nov
1
New Dashboard Available to All - No Strings Attached!
Posted by Paul Steinbrueck on 01 November 2013 06:02 AM

Today we start the next phase of moving web hosting accounts to our new dashboard.

In October, we offered a special deal: renew your web hosting account for a year and we give you a free upgrade to the next best hosting package and give early access to the new dashboard.  With the turning of the calendar that special offer is now gone, but we have a new offer…

Request the new dashboard by November 6 and we’ll not only give it to you at no extra cost, but we’ll also give your hosting account a free upgrade! 

Why move to the new dashboard?

  • A simpler login using your email address instead of a username
  • A cleaner design
  • Easier, more intuitive navigation
  • Convenience of having multiple contacts, so you can focus on being the admin and the person who pays the bills can automatically get the invoices sent to them.
  • Invoices that are easy to read, print and pay.
  • Convenience of being able to look up your entire payment history online any time you like.
  • Totally new shopping cart that’s far easier to use

Note that moving to the new dashboard will not affect the appearance or functionality of your website in any way. Nor will it affect the admin of your site. That’s a separate system that has not changed. If you’d like to take a look before moving, we’ve created this quick, 5 minute video that shows you around the new dashboard.

Important Details 

  • Invoice/ Payment Info.  We are not able to transfer credit card information from our old admin system to the new dashboard.  If you are paying for any services, when you move to the new dashboard, you will be emailed an invoice even if you are currently having your credit card charged automatically each month or year.  Please pay it promptly.  After you’ve made one payment in the new dashboard, you can be billed automatically again from that point forward.  
  • Ad-Free Option to NE1 Premium.  In the new dashboard, the AdFree Option is now called NE1 Premium.
  • No User Access Manager Yet.  The User Access Manager is an awesome module in our NE1 Web Builder which allows the administrator to set up additional admins with access to edit specific pages and modules.  This module is only available with the Gold hosting account.  However, it is not currently working with the new dashboard.  We are working hard to get it fixed, but if you have a Gold account and use the User Access Manager, it’d be best for you not to move to the new dashboard right now.
  • Free Upgrade. If you have a Starter account, it will be upgraded to Bronze. Bronze accounts will be upgraded to Silver. Silver accounts will be upgraded to Gold.  Gold is our best package, so we can’t upgrade your account, but we will give it to you for the price of a Silver account.
  • Free Websites. If you have a free website and request the new dashboard, we’ll give it to you and your site will continue to be free (no upgrade).
Request the New Dashboard and Get a Free Upgrade

All you have to do to get the new dashboard is login to your MyOCC page one last time and click the “Request new dashboard!” button.  Clicking that button sends a message to our help desk ticket letting us know you want the new dashboard.  One of the members of our support team will move you to the new dashboard within 1 business day.

Or call us M-F 9 AM-5PM ET and we’ll take care of the entire upgrade and move you to the new dashboard instantly while you’re on the phone: (727) 723-2454.

Got any comments or questions? Just let us know. We’d be happy to help.


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Oct
17
Time Running Out on Free Web Hosting Upgrade!
Posted by Paul Steinbrueck on 17 October 2013 10:42 AM

There are just 2 weeks left to get a free upgrade to your hosting package and be one of the first to get access to the new dashboard.

Upgrade Special

If you renew your web hosting package for a year, you get…

  • Two free months of service!
  • A free upgrade to the next package up!
  • Early access to our new easier-to-use, more convenient dashboard!

You must order by October 31st to get this special deal. (More details)

To order the upgrade special and request a move to the new dashboard, login to your MyOCC page one last time and click the “Upgrade!” button.

Or even easier, call us M-F 9 AM-5PM ET and we’ll take care of the entire upgrade and move you to the new dashboard instantly while you’re on the phone: (727) 723-2454.

Got any comments or questions? Just let us know. We’d be happy to help. :)


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