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» FAQs: The Graphics File Manager


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  What is the "Graphics File Manager" feature of BEACON?

It's the page that appears when "Upload Graphics and MIDIs" is selected on the webmaster page. It is used to upload and manage custom graphics and MIDI files for a Beacon Website (MIDI files are a specific type of recorded music). Only files ending with .gif, .jpg, .jpeg, or .mid can be uploaded.
  What is the "User Directory"?

At the top of the Upload page is the User Directory. That is where all of your uploaded graphic and MIDI files reside. There is no way to create or use sub-directories for these files. Only files ending with .gif, .jpg, .jpeg, or .mid can be uploaded.
  What is meant by "Graphic Space Consumed"?

The Graphic Space Consumed is shown at the top of the Upload page. It indicates the amount of space used by the graphics currently stored in your account. If this exceeds the graphic space limit for the account, the account will be disabled until the graphic space consumed is reduced by deleting graphics or the graphic space limit is increased by upgrading to a larger account.
  What is meant by the "Graphic Space Limit"?

The Graphic Space Limit is shown at the top of the Upload page. It indicates the maximum amount of graphic space that can be used for this website account. To increase the limit, click the Order & Renew Premium Options on your Webmaster page and upgrade to a larger account.
  How can I delete an image or MIDI file? How can I preview an image?

In the scrollable box are listed all files in the currect directory. To the right are the two actions which can be performed on graphic files: delete and view. To delete a file or view a graphic, select the filename in the list to the left and the click the delete or view button to the right.
  How do I upload graphic or MIDI files?

To upload a file, begin by pressing the "Browse" button. Use the pop-up window that appears to select the file on your system you wish to copy to your OurChurch.Com account. The selected file should show up in the box next to the "Browse" button. Press the upload button and the selected file will be copied to the current directory. The Graphics File Manager will only accept .gif and .jpg type graphics ending in .gif, .jpg or .jpeg. It also accepts MIDI files ending in .mid. Hint: Use only alphabetical characters, hyphens and underscores in image or MIDI names. Do not put spaces. For example, "my_image.jpg" is correct. "my image.jpg" is not.
  Is it okay to publish copyrighted materials on my site as long as I'm not selling anything?

That is up to the copyright holder. Just because other webmasters may give you permission to use images or MIDIs you find on their sites, doesn't mean they are the rightful copyright owners of the original material. It is very important for you to understand that YOU are responsible for complying with all copyright laws as they apply to the graphics and MIDIs you upload and use on your website. Please see our Copyright Guide (left menu).
  What other methods besides BEACON's Graphics File Manager are available for uploading files?

If you have a Bronze, Silver or Gold hosting package, you can try the following:

  1. Transfer files directly to the server using a File Transfer Protocol (FTP) program. For more details, look for "Using FTP to transfer files" under Gold, Silver, Bronze Sites in the left menu of this page.
  2. Or go to cPanel at yoursite.com/cpanel, then look for the category called "Files" and select "File Manager." There is a video tutorial called "Using File Manager" in the left menu of this page.

  I uploaded a graphic and added it to my web page, but all I see is a red "x" on the page. Why isn't my graphic showing up?

There can be several reasons. It could be because:
  • The graphic may be named one way on the server and another way in the HTML of the page. They must match exactly. For example, maybe the file you uploaded is called "mydog.jpg" but you typed "MYDOG.JPG" or "mydoggy.jpg" or "mydog.jpeg" in the HTML code.
  • The file is not recognized because you have named a file with .gif or .jpg extension when it is in neither format (for example, .png or .eps).
  • There are spaces in the file name. While many browsers are "forgiving" when it comes to the way you name a file, it is always best to omit spaces in file names. For example, "mydadspic.jpg" or "my_dads_pic.jpg" is preferable to "my dads pic.jpg".
  • There is stray punctuation in the file name. Images can only be named with letters, numbers, and the underscore character: "mr_smiths_pic.jpg" not "mr. smith's pic.jpg"
  • The path to the file is incorrect. Files uploaded to the BEACON web builder are located in the User Directory. You can see the URL (path) to this directory by going to your Graphics File Manager and looking at the User Directory path at the top. If you are using HTML on your page, then you must be sure the path matches in the code.


If you have eliminated all of these possibilities and you still can't see the image, try this:
  • On your web page, move your cursor over the red "x" (the dropped image) and right click on it.
  • Choose "Properties."
  • Examine the address (URL) associated with the file. Is it correct? Is the file named properly? Is it being referenced correctly?
  • If you cannot troubleshoot the dropped image based on these suggestions, please submit a Help Desk ticket.

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